Privacy Policy

Privacy Policy

At Dobermann Rescue UK and Europe (DRUE), we are committed to protecting and respecting your privacy.

This policy outlines when and why we collect personal information from individuals who visit our website, complete home-check reports, or email us, and how we use that information.

We may update this policy from time to time, so please review it periodically. By using our website, completing home-check reports, or contacting us via email, you agree to be bound by this policy.

If you have any questions about this policy or our privacy practices, please contact us:

Email: info@dobermannrescue.co.uk
Post:
Dobermann Rescue UK and Europe
Yew Tree Farm
Cholmondeley Road
Wrenbury
Nantwich
CW5 8HJ

Who We Are

Dobermann Rescue UK and Europe is a registered UK charity (No. 1169697) dedicated to rescuing, rehabilitating, and rehoming Dobermanns in need.

1. What Information Do We Collect?

We may collect and process the following types of personal data:

  • Personal identifiers: name, address, email, phone number, age (and bank details where relevant)
  • Family details: number and ages of children residing at your home
  • Experience: relevant experience with Dobermanns or large dog breeds

2. How We Collect and Use Personal Information

We receive personal data directly from you for reasons such as:

  • To determine your suitability for adopting or fostering a Dobermann
  • To arrange and carry out a home-check
  • To verify that you are over 18
  • To ensure dog compatibility with household children
  • To assess your experience with the breed
  • To process volunteer applications
  • To reclaim Gift Aid
  • To respond to emails and other correspondence

3. What We Use Your Information For

We use the information provided to:

  • Match dogs to suitable homes
  • Conduct and validate home-checks
  • Process Gift Aid claims
  • Process refunds or payments
  • Respond to GDPR or data-related requests
  • Manage complaints

We may share your data with trusted third parties including volunteers, contractors, foster families, and The Animal Team transport company as part of the adoption process.

4. Who Has Access to Your Information?

Access is limited to those involved in the adoption process and related activities, as per Clause 3 above. We do not sell or rent your information.

5. Data Storage and Legal Basis

Your information is stored securely and accessed only when necessary.

Under the UK General Data Protection Regulation (GDPR), the legal bases for processing your data include:

  • Your consent (which you can withdraw at any time)
  • Legal obligations
  • Legitimate interests such as assessing adoption suitability and managing complaints

6. Your Data Protection Rights

You have the following rights under data protection law:

Right of Access

Request copies of your personal data.

Right to Rectification

Request corrections to inaccurate or incomplete data.

Right to Erasure

Request deletion of your data in certain situations.

Right to Restrict Processing

Request limited processing in certain situations.

Right to Object

Object to processing in specific circumstances.

Right to Data Portability

Request your data be transferred to another organisation or to you directly.

You will not be charged for these requests unless they are manifestly unfounded, excessive, and/or repetitive. The calculation of the fee must take into account the administrative cost of responding to the request for our organisation. We will respond within one month of your request.

To exercise your rights, contact us at: info@dobermannrescue.co.uk

7. Complaints

If you have concerns about how we handle your personal data, you may contact us at:
Email: druecharity@gmail.com

You also have the right to complain to the Information Commissioner’s Office (ICO):

Address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Email: dpo@ico.org.uk
Phone: 0303 123 1113
Website: www.ico.org.uk

8. Cookie Policy

What Are Cookies?

Cookies are small files placed on your device to help us improve website functionality and user experience.

Types of Cookies We Use:

  • Strictly Necessary Cookies – Essential for site operation
  • Performance Cookies – Measure usage and improve performance
  • Functionality Cookies – Remember your preferences
  • Third-party Cookies – May be used by embedded content (e.g., videos, donation forms)

Managing Cookies

You can manage or disable cookies through your browser settings. Learn more at: www.aboutcookies.org

9. Review of this Policy

This policy is regularly reviewed. The latest version is available at:
https://www.dobermannrescueuk.co.uk/privacy-policy